Delete your StatusPay account

Last updated 10 October 2026

Delete in the app (fastest)

1. Open the StatusPay app and sign in.
2. Go to Profile and tap Delete account.
3. Type DELETE, enter your password (leave it blank if you sign in with a code), and tap Permanently delete account.

Your account is deleted straight away and you are signed out on every device.

No longer have the app?

WhatsApp or call StatusPay support on +2348089209740 from the phone number on your account, or tell us the email address on your account, and say you want your account deleted. We will confirm it is you and complete the deletion within 30 days. Never send your password or one-time codes.

Before you delete

To protect your money, deletion is paused until nothing is outstanding. Please first:

• withdraw any available balance, and wait for earnings still under review to clear;
• let any withdrawal in progress finish;
• stop campaigns that are in review, running or paused (advertisers), and contact support about any unspent campaign funds.

The app tells you exactly what is left to do if deletion cannot go ahead yet.

What is deleted

• Your name (replaced with “Deleted user”), email address, phone number and password.
• Google or Apple sign-in links, verification records for your email and phone, and all sign-in sessions.
• Your saved bank account, linked WhatsApp number and Telegram channel, location and notification settings.

What is kept, and why

Records of payments, earnings, withdrawals and campaign activity, and security audit logs, are kept without your name or contact details because financial and tax law requires them and to prevent fraud. Campaign evidence you submitted may be kept for dispute and fraud checks. See our Privacy Policy for details.